Privacy Policy

By using this Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our Website:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details.

• Technical Information: IP address, browser type, device type, operating system, and browsing behavior on our Website.

• Transaction Information: Order history, payment status, and related details.

2. How We Use Your Information

Your information may be used for the following purposes:

• To process, fulfill, and deliver your orders.

• To communicate regarding your purchases, returns, or customer support requests.

• To send updates, offers, and promotional content (only if you opt in).

• To improve our Website, services, and product offerings.

• To comply with legal, regulatory, and tax obligations.

3. Sharing of Information

• We do not sell or rent your personal information to third parties.

• Information may be shared with:

  • Third-party service providers (such as payment gateways, logistics/courier partners, IT support) solely to complete transactions and services.

  • Legal or regulatory authorities if required under applicable law.

4. Data Security

• We use reasonable administrative, technical, and physical safeguards to protect your information.

• However, no electronic transmission or storage method is completely secure. The Company is not liable for breaches beyond its reasonable control.

5. Cookies & Tracking

• Our Website uses cookies and similar technologies to enhance user experience, track preferences, and analyze Website traffic.

• You may disable cookies through your browser settings, though certain features of the Website may not function properly.

6. Your Rights

As per applicable Indian laws, you have the right to:

• Access the personal information we hold about you.

• Request correction or updates to your data.

• Withdraw consent for marketing communications.

• Request deletion of your personal data, subject to legal or contractual obligations.

Requests may be sent to support@octune.in

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.

8. Retention of Data

We retain your personal data as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Updates to This Policy

We reserve the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with the “Effective Date” updated accordingly.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at: support@octune.in